Account assistance

Visit the Help Center for account confirmation, passwords and transaction questions. If you cannot sign in, use password recovery.

Secure support requests

Signed-in customers can submit a support request and track its status. Sign in to your account first if needed. Requests are visible only to you and authorized administrators.

Contact details

AU Bank has not yet provided a public support email, phone number or office address.

Keep your account safe

Never share your password or email confirmation and password-reset links. Do not enter real card details or send real money to anyone claiming to represent this demonstration.